iRISCO

So you pay for an alarm, you pay for a LAN module to have control over internet and now they lunched a pay ware subscription to access your alarm over the internet. So ridiculous

This may be an issue with the entire company. The pin keeps not being recognized. This creates security issues because then we can’t arm or unarm a building. I’ve had to set off the alarm because I’m locked out of the app and call others to tell them it’s just me. Then go through trying to reset so it recognizes the pin again. And again. And again. And the support hours are not enough with the company to try and get to the bottom of it. I have an up to date iPhone XS.

I keep having to have my technician come to the house to fix problems. This is going on now for 6 months that I am going to disconnect the whole system and change it to something else. I have had enough and so have my neighbors from my alarm going off and not being able to remotely shut it off. What a disaster. Has even ruined vacations.