App Profile: Zomato: Food Delivery & Dining

Android / Games / Puzzles

Zomato: Food Delivery & Dining

Installs:

Rating:

4.67

Total Reviews:

114.69k

Top Countries:

IN, US, AE

< $5k

/mo

500k

/mo

Reviews: What People Think About Zomato: Food Delivery & Dining

ye10/

Rating: 1/5

They don’t give most of the things promised. Coupons and extra discounts are usually the same for everyone. Delivery time and delivery is same for everyone even though they promise priority or flat delivery to the paying customers. Their algorithm or software for delivery is very bad. I can order from a restaurant less than 1km from my house and the delivery goes out first to a location 8km+ from my location and then comes back to give me my food. And if I place an order first somewhere then the delivery makes all the deliveries on its way to me. Doesn’t make sense as the reason they give if you food doesn’t reach you is that someone else placed their order first, but if I place my order first they still send the delivery partner somewhere else. Dissatisfied with my pro plus subscription that I paid for and definitely thinking of switching to a different app.

krlyday

Rating: 2/5

I’ve been a happy and loyal customer with zomato for years! Until this week when 2 weeks in a row I had an issue with my order and instead of fixing the problem they just refunded my money instead of investigating the problem further. The first time the problem occurred I did receive a voucher which I used towards the second order. Then the problem occurred again and their representatives refused to send an additional voucher. Only to tell me my original voucher used would be returned in 2hrs and I needed to order from a different restaurant. So therefore you expect me to wait two hrs to order from a different restaurant and starve my kids til then in order to utilize the voucher. The problem could have been solved by simply gifting me another voucher since the same issue occurred 2 weeks in a row. It was my foolishness to think this problem had been solved and then to think I would receive the same courteous customer service when I did not. In my opinion the representative needed additional training as they were such in a rush to end our chat and care less that I was leaving the chat very unsatisfied! Less learned and I will no longer be using Zomato until they make some changes and put their customer concerns first!

itechsupport

Rating: 1/5

I stopped using this app when they killed the popular Urban Spoon app, I thought I would give it a look again and wow, what a disappointment. Why would I use this app at all? The features that were Urban Spoon are now totally gone. I could just use google or yelp which are way more updated, and this app no longer lets you search by cuisine unless you click 8 steps deep in filters? Fail. It just shows you restaurants nearby. What if the nearby restaurants are not what I am looking for? It has no more pick cuisine, price range and shake your phone and a cool vegas like slot machine would roll thru food possibilities with sounds and ratings. Yelp has easy cuisine slider with one click. For those who never knew Urban Spoon you are the lucky ones as you have no idea what you are missing as this app deleted it and replaced with an app not worth taking up space on my phone. Nothing to see here, keep moving along.. so sad.. I can't see what value this app brings to anything, it's purpose is irrelevant. The reviews here that are more than 1 star are either fake or have never heard of yelp. Bring back Urban Spoon and see which app users prefer or just continue to force people to login to this app after reading the bad reviews to see it is really that bad. Click, delete.

About Zomato: Food Delivery & Dining

Whether you’re looking for biryani to feed your desi cravings, soul-comforting pizzas, and burgers, or even a salad with a cup of chai or coffee, Zomato is the only app you need for the quickest doorstep delivery of your favorites. With over 3 lakh restaurants and 285 million ratings and reviews, discover the best around you in no time – only on the Zomato app. Order food online, check reviews, get great offers on delivery, and find the best events around you!

• Order food online
With online food delivery across 500+ cities, you can get your favorites delivered at your doorstep within minutes.

• Track your order
Easily track your food order journey with live tracking on our app.

• Avail food offers and discounts
Get exciting deals on both - food delivery and dining.

• Opt for contactless food delivery and dining
Ensure maximum safety and hygiene by opting for contactless food delivery and dining.

• Search for and discover top restaurants, cuisines, and dishes
Find the best around you with Domino’s, Pizza Hut, McDonald’s, Starbucks, Subway, Burger King, Dunkin’ Donuts, Baskin Robbins, Pizza, Pasta, Noodles, Dal Makhani, Biryani, Butter Chicken, Pancakes, Salads, Cakes, Burgers, Dimsums, Sushi...and a lot more.

Use our search filters to discover healthy places nearby for breakfast, lunch or dinner, and refer to our theme-based curated lists called ‘Collections’ to find the best burgers, perfect romantic date spots, or the top trending restaurants in town.

• Language is not a barrier between us
Now order in your language, we are available in 11 languages

• Access restaurant details
Look up restaurant menus, ratings, reviews, photos, contact details, map directions, and all the other essential information you need for your next meal - all in one place. Also, rate restaurants to help other foodies make informed decisions.

• Book a table to avoid queues
Avoid standing in waiting queues at restaurants by booking a table in advance.

• Discover the city’s hottest events
Explore the pulse of the city with Zomato Live. Find the best live experiences around you and enjoy a seamless experience right from booking your tickets to attending the event itself.
Available in select cities.

Zomato is available across India and UAE. Some features are live in limited locations only.

Claim for #1 food delivery app in India on App Store screenshots is based on App Store ratings and similar web data.

File size: 172985344

Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRBGCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYVEVNEELVNIPYMTJOMLSNUG

Minimum OS version: 16.0

Release Date: 1306260165000

Published by Zomato Media Pvt. Ltd.

Website url: http://www.zomato.com/mobile

Publisher country: India

App Profile: Zomato: Food Delivery & Dining

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