KIB Mobile

Latest update introduced the combined debit + deposits balance view. This should be user customizable to either display combined or single debit or deposit view. A better way is to display total debit when clicking on the debit tab and the deposit total when clicking the deposits tab. Not combine both together without an option to revert to old total balance view. If none is possible, then just add a separate “hide balance” privacy feature that applies just for the total balance but not the other individual account balances.

The KIB app has received a much-needed makeover, and the results are impressive. The new interface is modern and easy to use.

Possibly the worst banking mobile app in Kuwait, after 8 call center phone calls, and 7 days of trying to access the mobile banking with no luck. Promoting CBK’s “be aware” campaign includes full account access and transparency through various platforms including mobile banking which KIB fails to comply with.