App Profile: Supra eKEY
Android / Games / Puzzles
Supra eKEY
Installs:
Rating:
2.34
Total Reviews:
891
Top Countries:
US, CA, NZ
< $5k
/mo
9k
/mo
Reviews: What People Think About Supra eKEY
Bri the Real Estate Guy
Rating: 2/5
I am a listing agent that uses all the functionality of this app (and the old one) on a regular basis. However, the new app is terrible! Now, when programming boxes for new locations it’s nearly impossible to see what you’re typing while you’re trying to actually type in the highlighted field. The keyboard gets in the way of the field that you’re supposedly trying to enter data into. Additionally, setting opening and closing hours doesn’t always work properly. Weekend appointments don’t seem to be able to be set to the half hour. Clearing the lockbox data doesn’t seem to work despite the program telling you it works.
SwamiPeter
Rating: 5/5
Having used both systems, I can assure anyone thinking about getting this app that they should go ahead and do it immediately. This app is as simple as they come, works perfectly, updates nearly instantaneously - even on the go - and has never failed me once.
The previous system, where I had to carry an extra little device, was really a pain. A couple of times I had forgotten the device and then had to run back home, being totally embarrassed in front of my clients (which I deserved!). I realize this is my fault, but nonetheless, there it is. With this new app, I never have a situation like that, the lockbox is opened up, it’s just a non-issue, as it should be. I heartily encourage my fellow realtors to get this app ASAP.
As to why some people have chosen to pan this app in the reviews, I cannot say. It makes no sense to me. Perhaps it is folks from another app company trying to sabotage this app, but I really have no idea. All I can say is that it makes no sense to trash this app because it works perfectly!
Sckugler
Rating: 1/5
For four months, my Supra eKey app showed a bright red alert saying:
“Payment Required – Tap to pay.”
Assuming I hadn’t been charged, I delayed calling customer service — only to later find I was being billed monthly the entire time, even though I couldn’t access the service.
When I finally reached support, they admitted my account was affected by a known glitch on their end. The app was incorrectly showing “payment due” even though I was current on billing, and my account was actually active the whole time.
Despite admitting this was their error, Supra refused to offer a refund or even a credit for the four months of unusable service. I was told the case was closed and “no further correspondence will be provided.”
I rely on this service for work as a REALTOR®, and I expect a basic level of accountability from any business I pay monthly for. Supra failed to deliver a working product, charged me anyway, and refused to make it right.
If you’re a real estate professional considering this service, be warned:
• Their support is unresponsive.
• Their app misrepresents billing status.
• They take no responsibility for internal failures.
Extremely disappointing from a company that provides essential tools to working agents.
About Supra eKEY
The Supra eKEY app allows real estate professionals efficient, authorized access to properties for sale. Open keyboxes easily using a PIN, the phone’s biometric feature or the Apple Watch. The app also provides access to powerful information that opens the doors to a higher level of service for your clients.
eKEY Basic Service provides the following features:
• Obtain listing keys
• Easily place keyboxes on properties
• Keep track of keyboxes
• View or change keybox settings
• Customize keybox access hours, agent note, flyer, business card in keybox
• Sending showing notifications when showing starts and ends
• Viewing showing details in app
• View data at the door real-time property notes
eKEY Professional Service provides all of the features in eKEY Basic plus:
• Create data at the door real-time property notes
• View MLS listing information even while offline
• View agent roster contact information
• Create and save buyer profiles
• View hotsheet listings
• View map and directions to listings at the tap of a button
• Create and view list of buyers
• Invite buyers to use the Supra Home Tour app for rating homes
• Recommend listings for buyers to view and rate in Supra Home Tour app
• View and compare buyer home ratings
• View buyer feedback on properties and compare by buyer or listing
The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional.
eKEY Basic Service provides the following features:
• Obtain listing keys
• Easily place keyboxes on properties
• Keep track of keyboxes
• View or change keybox settings
• Customize keybox access hours, agent note, flyer, business card in keybox
• Sending showing notifications when showing starts and ends
• Viewing showing details in app
• View data at the door real-time property notes
eKEY Professional Service provides all of the features in eKEY Basic plus:
• Create data at the door real-time property notes
• View MLS listing information even while offline
• View agent roster contact information
• Create and save buyer profiles
• View hotsheet listings
• View map and directions to listings at the tap of a button
• Create and view list of buyers
• Invite buyers to use the Supra Home Tour app for rating homes
• Recommend listings for buyers to view and rate in Supra Home Tour app
• View and compare buyer home ratings
• View buyer feedback on properties and compare by buyer or listing
The Supra eKEY app is designed for real estate professionals who belong to an association or MLS using the Supra system. Contact your association or MLS to subscribe to eKEY service or to upgrade from eKEY Basic to eKEY Professional.
File size: 47457280
Launched countries: USAUCACNFRDEGBITJPKRRUARATBEBRBGCLCOCRHRCZDKDOECEGSVFIGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNOPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRAEUYVEVNEELVNIPYMTJOMLSNUG
Minimum OS version: 12.0
Release Date: 1280428228000
Published by Supra
Website url: http://www.supraekey.com
Publisher country: US
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