Long Beach Public Library

I truly love the Long Beach Public Library and everything it offers—the staff is excellent, the programs are enriching, and the range of resources is outstanding. However, the login system needs serious improvement. Whether using the app or logging in through a browser on a computer, the system often fails to recognize the correct barcode and PIN. I even called the library and had my passcode reset. It worked once, then stopped working again shortly after. This makes it difficult to access my account or manage checkouts, which is disappointing considering how great the library itself is. I really hope the technical issues are resolved soon so the digital experience matches the quality of the in-person services.

This simple interfaced app is super handy and useful for interacting with my library check outs and holds. The barcode feature is cool and placing books on hold is a breeze. My only problem with the service is it has yet to save my checkout history!! 😭 I check out a lot of books and often so it would be nice to see my history (even some graphs or classifications of the info RE: checkouts would be so cool). Will this be fixed?

Great for book searches etc but it would Venice to access other services like Freegal so I can download free songs directly to my itouch instead of to my pc then have to transfer it.