OfficerMetrics

Nearly every time this app has a major update it causes problems with the app. Currently other people are having this problem in my company and now my supervisor is telling me to delete the app and reinstall it, because other people are having the same problem. It's good when it works, but has too many minor problems. I am on a iPhone.

Can’t log out of app, and anytime I try to submit a report or scan an nfc tag it just stays stuck on processing so I’m never sure if they actually went through or not. This app has been glitching for several weeks now and the issues are the same.

OfficerMetrics was never stellar to begin with. Every time it gets an update, it causes more crashes, particularly with iPhones. by far the worst offense this app has, is its lack of reliability. One minute it’ll be up and running fine, the next it’ll be flip-flopping online and off-line. The system has a habit of eating reports. it seems like every time I have to write an incident or activity report, I have to wait a full minute just for the app to finish getting ready. Then when I hit submit, it tries to submit the report, only it never does. It’ll keep trying to submit for 10+ minutes, locking me out of any other feature. Then, when I reset the app, the entire report is lost. With each successive update over the passage of months, these features just get worse and worse. No quality of life improvement. Used to be, I could submit a report in about 2 to 3 minutes. Now, it takes me at least 15 minutes. Every. Time.