Applegreen Fast Charge US

Not only is it the most expensive place to charge, the system is not user friendly. The screens you have to read are sometimes impossible to read when the sun hits it. The other day I was charging (I’ve only figured out how to use it with my credit card bc the app feature is so wonky), and a family who was charging next to me asked for my help. It seemed like they were doing things right but to no avail. They gave up and left. The app isn’t great - it advertises easier charging but I can’t find how to sign up for this feature. The kiosks aren’t clear. The chargers are expensive and the hoses are heavy and hard to manage. Sorry applegreen. My biggest recommendation is to hire a userabiltu expert and have them do one on one testing with the app and kiosk.

Chargers are great and easy to use. They all have credit card terminals which are easier to use then navigating this app. Don’t use this app in current state. App clearly an afterthought. Terrible right from beginning- needs entirely way too much information to sign up, but couldn’t even do that as I never received SMS to verify my phone. App constantly crashes, does not play well with password manager, often does not show chargers that are up and running (both in map and list view), UI is extremely dated and confusing, map has buttons overlayed, plus many more issues… Please fix this app

I normally use this charger on my way to work. They are only located on highway and parkway gas stations only, they don’t do local chargers ( ex, grocery stores or mall parking lots . ) EFA focuses on those. I have a free promo for 2 yrs with EFA for my IX but sometimes I’m just not near one and you have to do what you have to do. Normally it is no more than 12-15 dollars from 59% to 100%. They are very very fast! Even getting close to 100% it only went down to 60-65 kW. Very convenient, dependable chargers⚡️👍🏽