App Profile: RTS On Demand - Powered by Via

ItsnotConfirmed

Rating: 5/5

Im upset with booking a pick up via the app & having it confirmed. To find out it really isn’t confirmed and having the confirmed pick up to go past the hour confirmation. This happens way to much that there’s not point booking the ride knowing it want be there. Example: booking a 4:30pm pick up at 75 Kane Dr. during the week. I’ll get confirmation but I’d bet my week’s check it want happen! I don’t even bother anymore I just walk.

PrettySmiley 1978

Rating: 5/5

I really have to say this morning rep who schedules rides help me to fix issue with app . She was wonderful. Thank you RTS for going out of your way and I’m so grateful for this service. Just one thing it would be great to have this to go to Bennington Hills apartments

Thenickjrnicknick

Rating: 1/5

I schedule rides for a specific time and they never come in time it’s early 20 mins earlier or 30+ mins late. And then when you select a time, they change it right after. It’s a waste of time trying to get a ride. I was tracking my ride and the driver went to the Burger King instead of picking me up. Had me wait 45 mins after my pick up time. These are the same RTS drivers that drive the buses no wonder they’re useless and disrespectful of peoples time.