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OK, so I have been taking this bus for about two years now and the first few times I used it. It used to notify me blah blah blah whenever the bus was coming, but now I’ve tried everything in the world and it doesn’t send me a notification anymore I used to get a 30 minute notification that the bus is on its way now if I remember to, I have to click on the app to see that it’s 30 minutes away. It no longer notifies me and I’ve tried everything. I’ve turned on every single notification app on my phone and the app just won’t notify me that’s it on the way and it’s very frustrating when relying on this for work

The rides are efficient and cost effective but the zones are not only limited, but the time from pick up and drop off always changes even when booked. Overall still a great system

Im upset with booking a pick up via the app & having it confirmed. To find out it really isn’t confirmed and having the confirmed pick up to go past the hour confirmation. This happens way to much that there’s not point booking the ride knowing it want be there. Example: booking a 4:30pm pick up at 75 Kane Dr. during the week. I’ll get confirmation but I’d bet my week’s check it want happen! I don’t even bother anymore I just walk.