Dot Personal Banking App

At first, I liked the app, nice graphics and it seemed pretty easy so I even preached about it and advertised it freely to my family and friends. I’m sure now everybody hates me ! How can you decline a transaction and still debit me? No way to contact your agents to ask a for a refund or even take the bother of trying to refund my money, at least other apps do same. And then you allow me register without prior notification that I will have a limit of #500 per day transaction! How then do I pull my savings out if your app keeps rejecting my BVN TOO. I am not happy and I have nothing to do with your bank again. It might mean nothing to you, the money you withheld from me . But that’s my savings and I feel bad, because na me carry my hand download the app without proper enquiries. 👎🏻

Pretty seamless onboarding and sign on. In app use is also intuitive

I’ve lost my BVN registered phone number, so I can proceed with it... you should collect details first before asking for BVN so that you’ll cross check if the person with the BVN is real and it will require a photo of valid means of identication.