Smart Printer App & Scan

I had HP Smart services FREE OF CHARGE when I initially purchased an HP printer and scanner. The services came with the device I had purchased and was easy to use with clear instructions. NOW HP does not provide tech support for “older” models of their own products, which forced me to have to make monthly payments for tech support in order to do simple tasks such as print, scan or fax a document. The “Smart” services I once had as an app on my phone was automatically disabled. NOW I had to upload a NEW “Smart” app via Apple Support and PAY AGAIN for a monthly subscription to be able to do the simple tasks of print, scan or fax. The NEW “Smart” app is not as simple or self-explanatory as the last “smart” service I had for FREE. The scans are way out of focus and require repeatedly taking photos resulting in wasted time, money and frustration. I have not attempted the fax because the process is also complicated to complete. A 3-day trial is free then a fee of $9.95 is immediately charged to you thereafter. This is a MAJOR MONEY SCAM & NOT WORTH THE HASSLE! I will search a COMPLETELY DIFFERENT BRAND OF PRINTER ALTOGETHER.

THIS IS NOT THE REAL APP! DOWNLOAD H.P.. THIS IS FRAUDULENT AND APPLE STORE SHOULD BE HELD ACCOUNTABLE. 30th in the business chart of apps? Completely unacceptable, Apple! I suggest to anyone that 1) if you even downloaded this nonsense go to report it to apple store and 2) report to BBB. And ****If you actually got ripped off **** get in touch w apple support and if they don't reimburse you for any moneys incurred from promoting this completely fraudulent and injurious app to this extent I would recommend at least threatening legal action. I wish there was a way I could share my email but I believe that Wil get me removed right quick if this isn't removed immediately anyways. Apple, you should be ashamed bc read these reviews! These poor people are not only paying money for "premium" services it appears they are sending these con artists moneys for ink, etc. Apple app services, these people (as in a company is a person) are despicable and I would enjoin you to at least shut them out of the app store if not more legal actions towards them. They are leaving you open to legal issues you could easily squash I'm sure but people trust the app store (with the caveat IF it's on the top charts with 60k reviews with 4! Stars which is obviously faked) to not allow fraud to this degree and to promote said fraud!

So if you buy the printer you have to buy a monthly subscription that will slowly increase until you are not able to print without those purchases. Normally you buy the ink prior to using it which is fair in price depending how much ink you use but again a monthly subscription. The only way to use your printer is if you buy a weekly or annual subscription ranging from $10/week-$70 for a yr. That’s where I am currently and can’t print frm ink already purchased unless I buy another thing. It’s ridiculous how this comp takes advantage of your business. Customer service is not easy to get ahold of and when you finally do, they’re rude l and not helpful unless you give your cc info, then they all of a sudden get helpful. Very disappointed with this buy, would not recommend