EducationFirstFCU

I like the online services offered. However, I wish that when I submit a payment online, that it would ask me “Are you sure that you want to submit this?” It’s just a precautionary thing. Thanks for listening to my suggestion.

I was really excited about the new updates but as time went on I have found many things that is no longer like I use to get my payroll a day early that has stop I checked with my job and they tell me it’s the bank system, next I have to call to see if I have a pending deposit well with the old account you can see the pending deposit, . Add on do not take away the good things that work. I wish I could give no stars looking for another credit union and I been with this credit union over ten years plus

Totally screwed me around on the bill pay after new system was implemented- just stopped paying my bills. When I call, as usual you cannot find anyone who really knows their job or what they are doing- an answering machine would be more helpful than most people there. I ask for someone who knows what to do to call me back- never did. And do you think they made good on the late bill fees they caused? No way- once they hung up the phone they put me in file 13. I no longer trust them without triple checking everything! This is not the CU it was 20 or 30 years ago- very disappointing