App Profile: MAK Grills Mobile

armydavidlim

Rating: 2/5

App does not sync with web account, the web login is much more robust in grill control.

zcarlile

Rating: 1/5

I loved Mak. Enjoyed every aspect of owning one until this app came out. The app has no cooking programs, which means there’s no ability to set up a program for overnight cooks. The website had this feature, but I can’t get the website to work once the app came out. Connectivity, buttons not working, website doesn’t connect now, etc. I have so many issues with this app that the website didn’t have. I’ve been trying to love the app. I’ve been patient, hoping it would get better but it hasn’t. It’s honestly so terrible that I am pretty sure I’m going to sell my Mak and find a different grill after 5 years with a 2 star. Can’t tell you how many people I’ve turned on to this company and I’m sad to say that I’ve reached my breaking point and won’t recommend this grill anymore. Hope the company sees this and makes an investment to fix the app (or just goes back to the website).

Tsigos

Rating: 1/5

Have always used the website but the messaging has been saying to transition to the app. I reset my password since it would not log me in and just kept taking back to the login screen. Still doing the same thing with the new password. Useless. I suppose I’ll have to create a support ticket but this seems like it should be pretty basic stuff since the website control used to work fine.