DeeMoney-Global Money Transfer

I have lived in Asia a long time and used many different money transfer services. In Thailand., DeeMoney stands out in nearly every way. It works seamlessly with any bank and so many countries. Recently, I made a transfer to another Asian country, and I was just watching the screen to see when the transfer showed complete. In a few minutes, I received a message that my transfer had been blocked. And they asked me to check the account. I made a quick call and found out that there had been a nationwide banking Internet, problem due to whether. I pass that information on to DeeMoney and ask them to just hold it until the following day. The next morning before I even contacted them I got a message saying they had tried again and it went through without any problem. The fact that they fact this and followed up on it without any prompting from me, It’s just very remarkable and very refreshing. DeeMoney gets my highest recommendation and it’s my pleasure to do business with them.

Ok so the service is cheap and fast for sending money out of Thailand. However be aware that they will WEAR YOU OUT with Line messages asking you to use their service after you use it once. EXTREMELY ANNOYING. Think of a telemarketer calling you weekly even though you’ve already said no. I guess they don’t understand that you wire money when you need to……not because they send you Line messages.

I have used Deemoney overtime to transfer funds from Thailand to the United States in order to pay ongoing bills there. In the past, DeeMoney has worked quickly and efficiently. However, more recently, every time I attempt to make the same small transfer (about $250), from the same Thailand bank account, to the same US Bank account, involving the same sender (me) to the same recipient (me'), I receive an error message that the transaction cannot be processed and that I should contact customer support. To their credit, customer support has always been able to correct whatever the problem is and to process my transaction. But the whole process of having to contact customer support, get them involved, and wait for them to do their thing, eliminates the speed and efficiency that once characterized the use of DeeMoney. Moreover, despite my repeated question as to why this is now happening every time I try to make a transaction, Customerservice simply ignores my question and provides no information at all as to what's going on. Apparently, it's just a new fact of life when using DeeMoney. Bottom line: DeeMoney remains useful to me, but it is no longer the quick and efficient service it once was.