An Post Money

I have been using this app for over a year and suddenly the money manager does not work. I cannot change the categories as half of the categories are no longer listed when I try change them as I usually would. The categories are highlighted in blue instead of the green icons. Not sure if this is a bug but checked and my husband is having the same issue with his app. We unlinked our accounts, deleted the app and reinstalled but to no avail. Please fix this issue asap as any other apps we have tried for budgeting have been useless.

An post should be ashamed of themselves for this poor attempt at just taking peoples money and not providing a service, please stick to delivering letters and stop failing at banking services. If I could give zero stars I would shameful, unprofessional, and unpleasant experiences with an post app. Cutting all banking ties with an post when I get home , thank god for real banks like BOI and AIB, don’t take a risk just use a real bank. I just got a please contact the developer request to help solve problem, I think with all the 1 star reviews from heartbroken customers you know what the problem is and can’t fix it so PLEASE DO NOT USE THIS APP OR SERVICE IF YOU ACTUALLY NEED ACCESS TO A DIFFERENT CURRENCY. They have let me down for the 2 weeks of my holiday and caused nothing but stress and aggravation I had to use every trick in my IT book just to put money on the card with no way of checking any transactions. Absolute nightmare, I will NEVER use this app or service again , life and vacations are too short for using an app that doesn’t work properly.

I opened in An Post current account over a month ago and I’ve been trying to contact them since then to retrieve my pin number. Every time I ring to retrieve my pin number it tells me that there is an error and that they will forward me to one of the customer service agents. I’m either on hold for an hour and then the call ends or the call just ends immediately. I have only received two emails total this entire time, despite contacting them through every available way,(email, in an an post building,online, phone)and both just tell me to ring the exact same number I have been dialling the whole time. The fault is clearly on their side. At the same time they have taken €40 from my account. I do not spend any money because I don’t have a pin number so I don’t know where this money has gone. It’s really really bad customer service and I don’t recommend it