App Profile: Redline Athletics 2.0

DenizFam

Rating: 5/5

The staff are knowledgeable and professional in dealing with their clients and prospective ones as well. Joe the Owner had reached out to us 30 minutes or so after my 11 year old Son’s trial to check up on us. We’ve done sport training with our kids before. This is the first time we get a call from an owner. Thanks Joe and please thank your staff. You’re running a nice business.

forwardmovement

Rating: 4/5

I have no complaints about the gym or the staff or anything with regard to the program at the gym that is all great and my boys love going and they work hard while they are there. My complaint is the app. For me it doesn’t work very well. I have twins and can only sign one up for a class. If I try to sign the second up it tells me I’ve already signed up. As far as switching between fee schedules. It doesn’t let you change back out as easily as it lets you change into the schedule. In my situation we flexed into the away but the app would not let us end our away and start back to our normal routine. I want to be sure to restate the in gym portion of this service is great and 5 star alone. The app leaves me less impressed.

SG_2023

Rating: 2/5

Not able to find how to subscribe new membership. I wanted to enroll my son for athletics and basketball. But couldn’t find out the deals which was sent in text. So I ended up enrolling only basketball. Also I was told that I will get 10% off if I register someday as trial. But I couldn’t find it. My plan was to enroll for 5 athletics class for $119 and $99 basketball class. And I calculated that with 10% discount, it should be $196. That is ok. But I could not find a way to do it. So I registered only for basketball with $119. And did not get the 10% off. I expect I will get the refund next month and my 10% will be adjusted next month onwards. App is not helpful. Very basic.