App Profile: DC Yellow Cab.

Wheelchair traveler

Rating: 4/5

Much improved over previous versions. Generally easy to use. Areas for improvement: 1) The “Later” button (to book a future ride) is too small and too close to the “Book Now” button. It’s too easy to accidentally hit “Book Now “ 2) When you do hit “Book Now” there is no second chance; no option to confirm or cancel. 3) The confirmation text and “Your Rides Scheduled” are very good. Better if they also included type of vehicle (eg Wheelchair Accessible Vehicle). 4) “Your Rides Scheduled” shows the destination address. Better to show the pick up address.

2468mig

Rating: 5/5

If you’re wondering about how to get to the airport at 0 dark thirty? Look no further. I was able to book on the app two days out. I called in as well just because I get nervous. That morning - I got a confirmation text and was able to track my cab as it arrived. My cabbie got there early, the cab was spacious and clean, the trip completely stress free. One more thought? I checked Uber as well. They wanted more than double the price for that morning (tack on another $10 if I wanted to reserve a day before). Thank you Yellow Cab.

App sent minded

Rating: 5/5

App was super easy to use to book a taxi days in advance and also to use for immediate pickup. Taxi’s arrived when they should and everyone was super friendly.