App Profile: ISEE+

talldarkandaustin

Rating: 2/5

This company, Astro ridge has plummeted since coming out with their first model like two years ago…. I ordered the ear cleaner and that’s been working just fine, low battery life though, but when I paid $20 for the facial cleanser, they never shipped the device and I’ve sent them 3-4 emails trying to see where it’s at and they don’t EVER respond to any of my messages. This is one of THE WORST CUSTOMER VALUED COMPANIES IVE EVER DEALT WITH. Save yourself time and money and just find something else

afmustang54

Rating: 1/5

I was considering purchasing this device and decided to download the app first. I read the privacy policy thinking it would be safe to download given Apple’s top level statement saying the app doesn’t collect info. After reading the broken English policy I realized the statement is incorrect. They do collect and store user information and also hold users accountable to the laws of China, which we know have little regard for privacy. In fact they tell you they will provide your information if you are in violation of their laws. There’s really no reason to capture our data to make the app work.. From their privacy policy: “ 4）If you violate relevant Chinese laws, regulations or this Application service agreement or relevant rules, we need to disclose to a third party;”. BEWARE

JZack8

Rating: 2/5

The app is not very helpful when facing any issues with their devices. Having issues with the wifi and the only help the app offers is “please contact the sales channel customer service” Try to register to make an account and the only option is to log in.