bartleby: Math Homework Helper

This is the first review I’ve ever written but I have to say I’m impressed. Im not sure how to write a review on their essay website so I am going to do it here. It is currently 2:20 AM, I decided I did not need their subscription for 400k+ essays (and they literally mean over 400k) not because it was bad but because I’m not going to school anymore. It helped me write an entrance essay in 1 hour for a nursing program when I was having literal writers block for a month. The reason why I am so impressed is because of their customer service. I needed to cancel my subscription and the only way to do that was by emailing their support team. I got nervous when it said they would respond in no more than 12 hours but sent the email at 1:50 am anyway. I kid you not, I received a response within 20 minutes with my subscription canceled and a, short & sweet “thank you for your time.” I’m impressed. There was no delay, it was very timely, convenient, and very easy to do. There was also no one trying to convince me to stay subscribed to their site. When I decide to go back to school, you better bet I will be resubscribed in an instant. Thank you!

Don’t ask for answers during a test, it takes a long minute before you get your answers. Other than that, this app is great. Answer from experts really help you understand better than the teachers do, honestly. I’ve gotten so much help from this app in just the first two days that I’ve been using it. Definitely recommend, but one peice of advice. If your in a time crisis, and need something answered quick. You’ve got the wrong app.

A free trial of bartleby learn came with one of my textbooks, so I included it when I checked out of my university bookstore. After checking out I decided that I didn’t want the service, so I didn’t complete registration when prompted. You can’t access the service without registering, so I reasoned that my trial would not begin until completing registration. A month later I was surprised to see that I was charged 9.99, but I should have expected this. If you give a company your payment information, they’ll charge you no matter what. And guess what? Under no circumstance are refunds given. It’s clear that bartleby does not care about the quality of their service, nor do they care about customer satisfaction. One thing is clear: they do care about your money. Edit: after stating my case and a little back and forth, I eventually received a refund.