VSON Smart

Can’t even register. It keeps saying “Network is out of order,” even though my internet connection is working fine. I’m able to submit this review without any issues. The fish feeder has become useless now. I can’t register it, and I can’t even manage it manually.

When prompt to sign in it asks for “account number/password” but when you register it asks for an email. So if you sign out you have no way to get back into your account. I’m assuming in the settings theirs an “account number” but no where in there does it mention that you need to know it to sign back in. Stupid. And to top it off you can reset the password but it doesn’t help because you still don’t have the account number

Hi Customer Support， There is a system clock bug in this Mobile App The app that manages intelligent fish feeder does not retrieve the current time from the handset system clock. After my city changed to Daylight Saving Time from Standard Time, the app feeding schedules have been messed up. Also, there is no place insider the App displaying the current time (if it can, you can fix the bug very easily). Just remember many cities in the world change time twice a year, even though China doesn’t change time. Please help fix it at your earliest convenience.