Whalen Premier Fireplace

It is nice not having to keep track of the remote !! The only thing I would change ( not sure it is even possible ) but can we get an option of changing the volume … or control the volume of the beep???? If someone falls asleep and we try to change the temp or turn it off or on … the beep is loud and wakes them up ….

We have had this for over a year and waited to write a review. Love the fireplace hate the app. It doesn’t work. I’ve uninstalled it, renamed my fireplace, and nothing works. Ever! Glad the product itself is a good product, but I wanted to warm my living room before I got out of bed to take the chill out of the air. Guess I’ll have to wait for an upgrade.

We have gotten the app to work on our cell phones twice out of the 5 days we have owned the fireplace. Yesterday it finally worked and we could turn the fireplace on and off and do whatever we wanted. We were excited and now it’s back to not working again. Very inconsistent.