YoTaxi SF

App could use a little bit of work (sometimes crashes or gets stuck) but scheduled a ride at 3:30AM to SFO and they were here at 3:20 waiting outside to help with my bags. Don’t listen to all these one-star stories, I’ve had just as many horrid cancel stories with Uber and Lyft now too.

I’ve run into this problem several times: Open up the app, it thinks it knows where you are, but it’s a little bit wrong. Perhaps you’re across the street from where it thinks you are, or perhaps you walked down the block. You then manually enter the pick up address and it looks fine but the actual address that it sends to the driver is the original location that I thought you were at in the first place. Then the driver shows up at the wrong place and there are problems. Please fix this.

Have been using without any issues except not being able to add payment option. Opened up app today, was signed out and then won’t recognize login— get reset password email—keeps asking for usual stuff which I have included—capital and lowercase, digits, special characters… continues to ask or says “reset token” doesn’t work. Retry multiple times with multiple combinations and the eventual “token” error—nothing….Try to set up new account—it recognizes phone number, so won’t let me proceed. Call Yellow to try and find tech support—absolutely no help whatsoever. Then!!!!! A cab driver calls me to say he’s waiting for me. WHAT?!?!! I can’t login but cabs are setting sent anyway?!?!!? So through. You can’t get support I guess, unless you sign in but if you you can’t sign in, you’re plain out of luck. Really irritating.