ScholarPack Parents

I was getting notifications on my phone for this app whenever the school uploaded something. Suddenly out of the blue 2 weeks ago the notifications stopped and I have to manually go into the app to check if a message has been sent to the school. Have contacted support, they’re useless and won’t help at all! Other parents experiencing same issue but they won’t look into it. None of my settings have changed either and all correct notifications settings are turned on. What’s the point of the app if you’re not alerted on your phone when a message has been sent from the school?!

Don’t buy into this service until the app gets some attention. Reviews after review about accessibility issues, persistent notifications that won’t go. If you are buying into scholar pack hoping parents will take it up, then they won’t if the app isn’t functional. The last update to the app was 7 months ago. None of the updates have fixed persistent issues. Take a look at the dev responses. What do they say? Nothing. That’s right, because there’s not a lot of care. I hope I saved you a bob. School budgets are tight. Kids are first, forget tickboxes to please ofsted. Thanks for being a school. You amazing teachers bring in the future.

Functional app for the most part but as many others have said, the notifications and badges do not clear after reading messages. After manually updating to the latest version today this is still an issue.