MTN MoMo

I made a transfer from my MTM mobile money account in Cameroon to my bank account. They deducted the money, but the transfer was never completed when I messaged them. They didn’t reply after three days. I contacted them on social media and someone finally responded to me on Instagram all they told me was to be patient. It has now been eight days. They still haven’t explained what happened to my money and they are no longer responding to my messages. I needed that money to repay a bank loan and now I’m stranded because I’ve already missed the payment. Part of the money was also meant for my house rent. I am completely confused stressed and they still aren’t responding.

This app is really annoying, you guys are scammers I open MoMo wallet my first time trying the app but I regret downloading it I made a transfer of my last card from my palmpay account just test the app in order to get use of it sometimes which I think it will be cool until you guys disappointed me Now I made a transfer out of the money back to my palmpay account only to get debited why the recipient account has not been credited for the pass 1 weeks now and am unable to reach you guys customer services line it’s always says not reachable everytime I tried to call it Now I wanted to use the remaining amount to renew my data subscription I can’t login again and entering my accounts pin it’s say incorrect pin which is correct and am mum able to reset or click on forget passwords just giving me scum excuses my account got locked every 2 hours I tried entering my login and say I tried wrong pin 3 times which is only 1 times This is really bad experience I hate MoMo you guys are scam and if you don’t resolve my issue am going to report your app with so many device return my last card thief’s app

Hello developers,I’ve got to say the app is cool because it makes the process of sending money or paying bills swift,I’d have rated 5 stars but I think there’s an issue with security here ,for example on my iPhone ,when I enter my otp to access the app and I don’t clear it from my recent apps ,someone else can access my account ,would really love if you guys work on security ,an application pin/password/Face ID will do,not the mobile money pin or you guys could simply make the app in such a way that it requests for password immediately as you leave the app,thank you 😊😊