App Profile: FCCU Card Manager

nlt62

Rating: 5/5

This app is so easy to use! It’s great getting alerts when I want them and I like being able to turn the card off if I misplace it.

nikcab8

Rating: 1/5

My account has been used repeatedly without my authorization, and every time I call they just transfer to another department, banks don’t own lawyers, but the moment you work for a bank they own any idea you have. You can’t invent anything while under contract, but it’s a contract they can void at anytime. I know this from past experiences, I was a temp at Bank of America, they made me work the craziest work schedule. I worked for bank Wells Fargo and caught a charge that they won’t take ownership for, I was never a temp for them and somehow they keep opening account with my information. You want to know how bank make money, they take ownership over something that you never put a price on by making you sign a contract that has no legal claws. Lawyers will always cover it up because they can be bought, just like a judge. I have no family left. How much is my life worth to a bank. Nothing. I was always born to be the other option, the question that has no answer. I’m tired of this Cold War. Someone just do me a favor. Take me out. 🎤

FCCU VISA debit card

Rating: 1/5

FCCU lacks in-house resources and trained employees. I have been dealing with a VISA debit issue since August 31st 2023. They continue to deactivated my card for “suspicious” activity without contacting me to verify first. They don’t over night cards. They recommended that I go to a share branch to do withdrawals each day until the debit arrives. Meaning I have to take a risk and withdrawal cash daily (not all places accept cash). I had to escalate my issue to a SVP in order for her to instruct me on how to get my newly ordered debit to my Apple wallet. Fast forward to Sept 11, 2023 they have now deactivated my digital debit card while at dinner. I have been use the digital wallet since August 31, 2023. Their only resolution was to call back at 8AM because VISA can’t explain why FCCU has my card deactivated.