App Profile: 24-7 Card Access

Jamaicahoneynikkib

Rating: 1/5

The app does not work so you can’t make your payment. You go on to the site and when you submit a payment it gives you an error meanwhile the payment actually was submitted. Customer service is the worse! No one puts in notes then they want to charge you $10 to make a payment over the phone because their system is not working. They need proper customer service training because they are so unprofessional and you can’t even get a word in to explain your situation without being talked over so your issue doesn’t really get resolved. I have this card for my business and I see me closing out this account it’s not worth it.

Catbelew

Rating: 1/5

Don’t get the app, it doesn’t work! You can’t make a payment on it!! I had to go online to make my payment and it used the wrong date! I should have to midnight of my due date to make my payment! Get your act together and FIX THE APP!!😡

LemmePayMyBill

Rating: 2/5

Super not user friendly. Recently the AI Chat pops up over where I would type in my username/password. Often resets and scrolls to the top of the page when attempting to pay off my bill. Could use a LOT of polishing.