App Profile: Cuenca: Alternativa a un banco

Android / Games / Puzzles

Cuenca: Alternativa a un banco

Installs:

Rating:

4.30

Total Reviews:

139

Top Countries:

MX, US, CO

< $5k

/mo

< 5k

/mo

Reviews: What People Think About Cuenca: Alternativa a un banco

isaab B

Rating: 5/5

I just started using Cuenca as my main account in Mexico, since I’m WFH in this country I need a reliable bank account to use for my local expenses. I have a couple of issues at the beginning but because the holidays can’t be solved quickly but once we a regular day came, they took care of me and solved every single Issue and questions. I recommend this app for people that is tired to be an account number of a huge institution. This a more personal way to have a good manage of your money and expenses.

Eric Weldern

Rating: 3/5

I really wanted to like this company. I actually used to recommend them! Started out amazing - simple signup, transparent fees, easy, modern! Then in less than 6 months all the following happened: random app errors, stopped accepting cash deposits without warning. Didn't work for paying CFE bills because I put in cents instead of whole pesos. Changed the deposit address. Changed the deposit address again! The worst part is the company communication. Why did you stop accepting cash deposits? Why is there no explanation to make me feel safe with my bank? Why did you change the deposit address, TWICE? Feels unstable and makes me uncomfortable trusting a company so bad at communication and opaque with my money.

Nostrebla

Rating: 2/5

As of now, you can only put money in your account if you transfer from another bank account in Mexico. No cash deposits! Pretty disappointing experience when you’re new to Mexico and don’t have an account. Then I tried to recharge my cell phone plan through their app. I initiated the payment, waited several hours... nothing. Then customer service tells me that takes 24-72hrs for those payments to go through. No information about that anywhere in the app. Terrible way to find out. Also, why would I use a service that takes anywhere from 24-72 hours to pay date sensitive bills? Digital app-based banks are supposed to be easier to work with. This is an experience I expect from corporate banks, not startups.

About Cuenca: Alternativa a un banco

Cuenca es la alternativa digital de los bancos. Una fintech que permite abrir una cuenta en minutos y sin necesidad de enviar ningún documento. Recibe transferencias (incluyendo tu nómina), envía dinero en tiempo real, 24/7, paga servicios y genera apartados.

Al abrir tu cuenta Cuenca y depositar $50 MXN o más, recibe una tarjeta virtual con la que podrás realizar compras, suscripciones y acceder a promociones especiales. Si deseas obtener una tarjeta física, escoge tu diseño favorito, deposita $100.00 MXN (costo del envío, incluye IVA) y recíbela en casa.

¿Quieres hablar con nosotros? Platica con Luisa por WhatsApp, nuestra agente de soporte.
Horarios de atención: lunes a viernes 10:00 a 22:00 hrs., sábado y domingo 15:00 a 22:00 hrs.

Estamos aquí por ti, estamos aquí para que todos tengan acceso a servicios digitales financieros.
Cuenca es la única cuenta que necesitas.
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*Tarjeta emitida en alianza con Tarjetas Cuenca
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Las actividades que realiza Cuenca Tecnología Financiera, S.A. de C.V. Institución de Fondos de Pago Electrónico ("Cuenca") están sujetas a la regulación establecida en la Ley para Regular las Instituciones de Tecnología Financiera.

File size: 99987456

Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOKHEELVNIPYMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW

Minimum OS version: 15

Release Date: 1547139510000

Published by Cuenca

Website url:

Publisher country: Mexico

App Profile: Cuenca: Alternativa a un banco

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