App Profile: Deep South Pout

hannersmanners

Rating: 5/5

I was referred to DSP from one of my very fashion forward best friends. I was skeptical about it at first being only online/via app but I was quickly HOOKED! The clothes are so on trend and come out a season ahead so you can have your next season looks secured and in your hands to wear. The team there is next level incredible. Shipping has always been from their facility to me within 2(min)-3(max) business days. They are great about returning items (you get store credit) and their customer service is so kind and quick to respond. They explain the sizing, material, feel of fabric, and ways to style pieces every time they put it on. I feel like I really know what I’m buying from them. They also interact with and remember people from the livestreams so it feels really personable and fun! My friend and I joke that we would quit our 9-5 jobs and work there if we lived close enough. Haven’t truly stepped into a store in such a long time. Would absolutely recommend this company to anyone I know! ❤️ Hannah M.

emilywthomp

Rating: 5/5

I have been shopping with Deep South Pout for many years. I miss our tradition of sitting outside on Thanksgiving night with my girlfriends planning our shopping event waiting on them to open on Black Friday. I also miss getting up early Friday morning for the Friday Before Black Friday. I loved them then just like I love them now. Their customer service is the best and cannot be beat. All of the girls are top notch and make every one feel like family.

ahhhtummn

Rating: 1/5

I have never received poorer customer service than that of Deep South Pout. I spent a significant amount of money on a necklace that was supposed to be high-quality, only for it to break a little over a month after receiving it. Like literally fell off of my neck into pieces. As a faithful customer, I sent an email to only get a response that I had to email the manufacturer of the necklace. Are you kidding me?!? As a customer, the company I purchased the product from should make it right, ESPECIALLY since the item is still in stock. I was recently recommended to this boutique and have spent a lot of money here. I will never shop here again. It is a total disappointment because I loved watching the girls and supporting a small business. Business owner to business owner, DO BETTER.