GOMO Classic

the service of gomo is fine, and so are the prices, but the app is truly horrendous. it pretty much never launches successfully—always requires several attempts and sometimes, not even then. outside of that, if by some miracle you're able to reach the login page, even if you're on data—which should allow you to login right away—it simply does not work. i typically need to go through the hassle of getting (and waiting) for an OTP and putting it in to login. but yeah, biggest and most prominent gripe is that the app hardly launches successfully AT ALL. you'll just be stuck watching the gomo logo try to load the all till the end of time (or until you get sick of it and give up). this is still going on with the latest update. do better, singtel. there really isn't any excuse to host such a poorly made app in the current tech-forward landscape

So overall the features are awesome like add-ons, data bank and so on. But Zenmo should be updated to understand what you are saying as when he does not understand you, he will get a service person to assist you but that takes a looooooooooooooooooong time, and would you want to wait for so pong as a customer? I dont think so. So basically what I am trying to say is that: MAKE ZENMO BETTER. Also have more customer service workers as there is not many and is a little bit slow, btw, theres also a problem with the auto login, im literally using a gomo sim but they straight up said im not using a gomo sim😅😅😅, pls fix these issues.🙏🙏🙏

The application indicate a date where data is valid till but it does not reset the data cycle till the middle of the next day, and the reset is not fixed so you cant continue to use your data if you are like 20mb away from finishing you data on the valid till date indicated when it hits 12am your data cycle stays unreseted To contact the people regarding this you need to either connect to wifi or purchase a data boost of 10gb minimum for the price of $10 Nice scam for making me pay for something I dont really wish to pay for, there is a reason why people even switch to these kinds of plans which is to save money,and this part just outright scams the money out of people. Disappointed in this plan and when contacted the person on the helpline, he just tell you to “lower your expectations” i have said my piece, get this plan at your own risk