PeopleFinders: People Search

If you all want to try something that really works with updated information then try Whitepages. I have tried too many of these and it’s the only one that has lived up to my expectations.

WHEN the app lets me log in, it works fantastic! Very quickly I can add a name, address or phone number and instantly find out how many properties a person owns or past addresses they’ve lived at as well as a list of relatives. But what keeps happening is sometimes I’m suddenly logged out and then it won’t let me log back in. I’ve contacted customer service and haven’t heard back from anyone. If I go online and don’t use the app the way, the searches work as you have to do an advance search and every time, despite the fact that I’m already signed up for a premium membership plus paying for the app subscription, it keeps asking me to upgrade in order to get another search. In the app, you can click on the relative of someone and get all their information instantly. That’s why I want the app to work. This is so frustrating. I’m paying you guys so why can’t anything work right? Why do I keep getting asked to upgrade when I already have the most premium membership I can possibly have? And why doesn’t customer service get back with me?

Firstly, nothing is free, and even when you pay, the service is plagued with login issues and useless information. Secondly, if you try to cancel, as I did and many others have mentioned in this review section, you may continue to be charged despite submitting a cancellation request, even via email. Additionally, you might experience an increase in spam calls, as it seems likely that this company sells your information to spam companies. They won’t refund you unless you call and argue with them, and even then, they will only refund one month's charge. I encourage others who have had similar experiences to do what I did: file a complaint with the Better Business Bureau and report to the Federal Trade Commission. This is not a company you can trust with your information, and there are better background check services available.