Ipak Yuli Mobile: Onlayn Bank

Extremely poor banking service. A company transferred money to my card based on a contract and my bank account details, but even after 4 hours, the funds hadn’t appeared. I contacted the bank, and they told me to reach out to the specific branch where I opened my account. After finding and calling the branch, they directed me to contact a different department handling transactions and provided me with a phone number. However, the number didn’t work, and no one answered. I then tried using the bank’s chat service, but no one responded there either. Overall, the service was incredibly frustrating and unhelpful.

Bank personnel do not know how SWIFT works, they keep sending from one bank branch to another. Even when you contact via app chat they do not solve anything or give any information, but ask you to give a call, when you call agents picks up the phone asks you to wait and drop after 20 minutes. What a waste of time, use Kapital Bank ( Uzum Bank ), not worth your time and money. They have allergy to money, do not know anything besides UzCard transaction.

Ipak yoli has the best service compared to other banks, however the service fee a bit expensive than the others. But, it doesn’t effect to give them 5 star, not for the app! They need to improve it ! Muhriddinbek, user of Ipak Yuli Bank