App Profile: Home by ShowingTime

Backstage Day Spa

Rating: 5/5

When I put my previous home on the market in 2008 it was a disaster. There was no way for the Seller to be kept in the loop. I actually hated every minute it took to sell my house. And now 13 years later my Wonderful Agent listed my current home this past Wednesday. Believe me I was not looking forward to going through that again. I received an email from my Agent with a link to your App. It took about 5 minutes to learn how to use the App. It has been 2 days on the market and I have already had 10 showings, and tomorrow and Sunday are already scheduled for showings. There is absolutely no way this could have been done with out your App. The greatest thing about the App is that I was able to Sync it to my personal calendar. OMG, thank you so much for making my life easier. I would recommend this App to anyone selling their home.

Jlynnb08

Rating: 1/5

We are currently selling our home. We have found the app to be unreliable for showing requests. We currently have it set up to give us a one hour notice for showings that we can either approve, deny, or reschedule. Initially, it was working fine. We opted to receive the requests via text and email. However, now it’s suddenly not working consistently. For example, a realtor requested a showing, but we didn’t receive a text about it until over an HOUR after it was put into the system rather than sending a text instantly like it was previously. This caused us to almost miss the showing and/or we would have lost our one hour timeframe to prepare and leave the home. Imagine how terrible and embarrassing it would have been for a buyer to show up on our doorstep while we were still home having no idea about the showing request. Awful! It was working fine for the week prior, so we don’t know what happened. Our settings didn’t change, our internet/phone service was fine, and our realtor has no idea why that happened either. The other problem is that the showing feedback doesn’t work either. Our realtor has to forward the emails to us instead of the feedback showing on the app. Frustrations from both the realtor and client on this one and wish we didn’t have to use it.

pghpfh

Rating: 4/5

I’ve used this now ( as seller) for some days. Mainly it works well to help me coordinate showings but I see two ways it could be better. For one the function that supposedly lets me know when an agent and buyer have finished a showing never works- it always reports that it is unable to determine … More importantly there needs to be some way to organize the feedback messages from visitors. A start would be to list the in the sequence of the showings — they seem random now. But then it would be very useful to allow the user to sort them into categories — at least to distinguish those that report some interest in the property from those that don’t or perhaps to impose on the list an order of interest or to add a note or ranking. This needs some thought but now this list is very frustrating. Here’s another thought: in the feedback section there should be an option to share a feedback via the standard sharing panel. Another minor suggestion: the back button on the page with appointment detail is too close to the info button so that I constantly hit the wrong one.