DreamyKid Meditation App

I downloaded this app yesterday and got and email which directed me to an admin site. Didn’t realize that at first so I entered my user name and password and to my confusion I was logged into the administrator website. I could see ALL current users name and email address and if they were a paid member or not, I could edit and even delete accounts. I was shocked. I emailed the company to let them know but they never responded. The app also never worked properly and the company also never responded. This company has failed at securing their website and user information. This company gave me access to all 6101 user personal information because this company does not take privacy seriously. This company is not doing very well, I got to see that because they accidentally gave me access. Now, I understand why there a failing business. I’m so disappointed. I do not trust this company!

Despite the fact that I paid for a month within the app, it still isn’t allowing me access. Considering it isn’t a cheap subscription, I am not happy. I can find no place within the app to contact a customer service representative, email, phone, message, etc. Not a customer friendly app. I would also like an $8.99 refund for the month I am NOT receiving.

The meditations in this app are awesome! However, the app RARELY works. I spend at least 10-15 minutes EACH time trying to log in. The prompts make me resubscribe EVERY time. It’s maddening. I’m so frustrated that I cancelled my subscription. Damaged goods! Back to the drawing board.