DoNotPay

Well, I’m sure this app does what it claims to do and I would love to take a look and see if it’s something I could use. Unfortunately, I feel that forcing customers to add a bank account or credit card for the $36/3 month cost of using the app is sketchy. So, I tried to at least get some feel for the app by reading the help section . The help button only brought up…another help button, which never brought up anything. So the only information I have to go on when trying to weigh the value the app would bring to my life vs the $12/month cost was some promo blurbs from reviews on Vice and a few random success stories. Oh, plus 5 stars. Despite all that valuable insight-I stilll have no real idea of what this app does or what types of situations it can be used for. I’m not going to use an app that demands my credit or bank info before even letting me see the FAQ list. I don’t think I’m out of bounds by feeling uncomfortable with that. I think a lot of people would not just blindly pay up for a product that may not even work for their life. Please consider either offering a short free trial or like: 2 day introductory period/$2 option , or, at the very least , make a detailed page about the functionality, common problems it can deal with and an average refund/restitution it wins.

Update: Was able to get in successfully and register. You do have to provide bank or credit card info but Im okay with this because of the account I use. Yes, there is a 3.00 fee, however, if this app does what it says i will make that and then some in a little over an hour. They also state the fee is NOT deducted if your account balance is too low, being in IT, I can appreciate the pay it forward business plan. App is very easy to use, beautiful color scheme thats easy on the eyes and doesn't appear to have lagging issues. So far very impressed with how user friendly it is, no guess work here. increased from 1 star to 4, will push to 5 if the app continues to perform as promised over the next 2 months. I was super excited to try this out, but during verification kept getting a Gateway time out error. Now they have suspended my number "Due to suspicious activity". Kinda Funny, I get put in the corner without ever having the opportunity to do anything bad :( Will update my review if the issue gets fixed and I get to use the app. However as for now, 1 star because I cant do anything.

I truly believe this is not a good app to use or download. It did not work for me at all. Any of the services I tried to use, the “chatbot” always disappeared. I waited for 20 minutes two different times and it still never came back. So I “unsubscribed” because I didn’t want to be charged monthly for something I don’t use (THE ENTIRE POINT OF THIS APP???) and there is absolutely ZERO way to remove your bank account once you add it. A month later I was CHARGED!! I knew it and I knew this was a shady app and I should’ve listened to my gut. I emailed and asked for a refund and to NOT be charged again, 5 days ago and Joshua Browder emailed back that same day asking for my number associated with my account, so I replied and he has not responded since. So I went to his Facebook page and posted this on a post someone else shared to his page concerning the app: 1. You are forced to give bank details 2. The app does NOT work AT ALL 3. It is virtually IMPOSSIBLE to remove your bank account and unsubscribe from the $3 charge each month for “using the services”. 4. I WAS UNSUBSCRIBED and I still got charged! 5. I’ve received no further response after giving him my phone number associated with account AND I’ve now noticed MANY negative reviews online with the same issue I have. SCAM!!!! I see though your bs. And 5 minutes later, someone else was calling me saying there’ll be a refund in 2-3 days, so WE’LL SEE, and we’ll see if I don’t get charged again. I’ll also be curious to see how this app works out/how far it goes.