App Profile: HP Support Assistant

Madonyc

Rating: 2/5

Nothing is easy or streamlined with any company and this tech behemoth company is no different. Nearly impossible to quickly speak with a live person, or not re enter your annoying account or serial or miscellaneous hurdle for user. Enraging. Yet you can mistakenly sign up for an overpriced subscription with the passing of humming bird breaking wind. I never did a live person on the horn. I promptly liquidated my decade plus holding of HPQ holdings and TREATED myself to more APPL, then came here to run my mouth.

Annabella Groupon Addict

Rating: 1/5

However!, it is ridiculous that I’m forced to participate in these ink and paper subscriptions ONLY FROM THE HP INK AND PAPER SUBSCRIPTIONS NO MATTER WHETHER I EVEN USE MY PRINTER FOR MONTHS, ITS NOT LIKE THEY CHARGE FOR WHAT YOU DO USE AND KEEP TRACK FOR ROLLOVERS AND THEN TO ULTIMATELY CHARGE FOR WHAT YOU USE! This is ridiculous and I am not technologically challenged yet I have been having the most horrific experiences for the past 2 months because I moved the printer! I had JUST put in new ink cartridges (all HP!) and yet it said they’d need to be fixed to HP ones. What!? They ARE my HP subscription payed ink cartridges!!! Then the little annoying monitor thing is difficult and bizarre and has been the dumbest setup I’ve ever used! It wouldn’t sign me back in just bc of all these issues after moving it (just down the hall) and wouldn’t hook back up to my WiFi nor let me sign in or anything!!! It also separates you from the app or whatever you are using to annoyingly other dumb websites that don’t help either!!! So annoyed!! GET IT TOGETHER HP AND PRINTERS AND INK AND PAPER AND SUBSCRIPTIONS AND ALL THE ISSUES THAT YOU PROBABLY ANNOY AND FONT READ IF ITS A NEGATIVE REVIEW!!!

????Support

Rating: 1/5

This Company has no idea how difficult for seniors like me , I have subscription for Ink but I can not use my printer , it does not take my password even I changed to a new password but in vain , try to call after getting the phone numbers from Google Search but those numbers do not work , tried tech support number it connected me to some live medic then again no vain , what kind of Company is this when you need help nobody is there to help . I even reply to their email to me but it did not go thru, sooner or later when I will be able to talk to somebody I will cancel my subscription and get rid off this printer and buy from different company . Adios!! HP Inc