Keap Mobile

Keap will do whatever it takes to keep your individual application running when you pay month to month. If you however agree to the discounted annual contract your individual account management will ghost you. Since signing my annual contract my application has lost 24/7 customer support as my primary and his team doesn’t respond, my recurring billing management broke costing me thousands as it reported clients as current simply because the software hadn’t sent the bills out some months, scheduling integration with Outlook breaks routinely resulting in missed opportunities or double bookings, and the email integration with outlook routinely breaks. When I paid month to month my rep would fix my applications issues within days now it’s months. Stay away as there are so many other great CRM products on the market. You know it’s bad when the Keap Academy instructor agrees that their scheduling software isn’t reliable and he recommends everyone use ScheduleOnce for the time being. That’s been my experience pay Keap for services yet also pay for separate billing and scheduling applications as you can’t trust Keap to stay operational.

First of all I question all of these five star reviews. I believe they are fake or were “bought” to deceive people. I found out that as a few days ago I have been using the app for a month. It was a great app. Worked wonderfully, had great features and then: - I am just locked out of the system. No access to receive or make texts or use phone. After a call, some emails went answered but the majority didn’t I finally received a call from someone who indicated they were the developer. - He said before we continue, try and open you app it should work now. It did in fact open and still opens to this date BUT the text messaging feature doesn’t work. Hasn’t worked now since the app went down. I have reported it via email but I guess no one cares. - This app is new and I was one of the first people to sign up for it. So how they have close to 100 5-star reviews is beyond me. As of approximately 5 days: - 2 days: no access to system at all. Could you imagine if someone took your business cell phone away and no one could get in touch with you? That’s exactly what an app like this being “down” does. So if you want to experience the horrible aspect of that issue then download this app! - 2 days to current time which is 5 days: Now I can use app. The text doesn’t work at all. Can’t send a message as system says error. But it does let me make phone calls. However 98% of the reason I got this was so my clients could text me. I cancelled. I am just taking my contacts and going to find a more reliable app. Also I was promised all sorts of compensation for my issues— I can’t even get a reply to fix this 5 day issue!! Insanity. Don’t even trust this app. I can’t believe that they’d go to market with a product this important to communication and it doesn’t work!

Since using this app I’ve noticed my interactions in sales will be coming easier and more streamlined to manage with this app. The simplicity, usefulness and reliability have really been invaluable when it comes to FRICTIONLESS communication. Everything I need is in one place. Making calls, sending emails, text messaging contacts and being able to do this All under one app has been a game changer. Whether it’s speaking, sales over the phone, belly to belly or other opportunities I’ve literally been able to leverage more connections and make more sales. I’ve used this app to set appointments, message clients with ease and be able to have clients top of mind awareness. Not only has this been invaluable from a sales point of view but our business is more streamlined as a result of the continuity of Keap. I was apart of Infusionsoft classic for 11 years as was ready to leave until Keap came along. Ever since we’ve been leveraging the app to make sales easier.