Six Senses

For a high end hotel that is part of IHG it does not make sense to even have an app, especially one that only causes friction for guests who are paying a premium. Room pairing in the app doesn’t make sense, I get an error when trying to add simple things like phone number. Finally, what’s the point? Even the on property restaurant menus are scanned documents making them difficult to read. The only thing Six Senses has shown me in this app is that this brand is not ready for the luxury category they claim to be part of. Very disappointing.

Every other high end resort just texts with WhatsApp. Why go through download, registration, and the ludicrous “pairing” instead of just a WhatsApp text? And if you do need this, why not tell us to set it up before we arrive? Total fail.

The Six Senses app beautifully enhances the world-class hospitality of the Six Senses hotel group. Seamlessly integrating luxury and technology, this app serves as a gateway to the full spectrum of the hotel’s offerings. From effortless reservation bookings to accessing personalized concierge services, the app’s user-friendly interface adds a layer of convenience to the impeccable guest experience. By effortlessly merging high-end amenities with intuitive digital features, the Six Senses app truly embodies the essence of modern luxury and top-tier service.