FOREO For You

The app is targeting ads at you from the moment you open it. You have to watch for 3 to 4 seconds before it will go away. This app should be for functionality of the device that I already paid for not an advertisement that I’m forced to watch. I think there should be two apps, one to use your devices that you already purchased and maybe another one with all the other junk in it. They should not be combined. It’s irritating. My mini three came with no directions on how to use it in the box. I literally spent several hours figuring out how to use this without having to use it through the app. I then had to Google and found my answer through a different website on how to shut the thing off. Ridiculous.

Why. Just why do I need an app to use a hairbrush? Bad on me for not realizing before purchasing, I guess. So here’s how it went: I ordered the brush online and charged it when it arrived, which I expected to do since it’s an LED brush. Went to use it and realized you cannot turn on the LED function for the first time without “activating” it. This requires you to download an app, create an account on the app, select the Foreo device you own, and “register” it. Then you must answer a questionnaire about hair type, skin type, age, etc. I entered BS answers for this. ONLY THEN can you turn on the LEDs on the brush. The app has nothing to do with the brush’s function, it’s just a blatant information and personal data grab. I am deleting this garbage app, opting out of all communications from Foreo, and will never ever buy another Foreo product again. This is insane. ADDING THE FOLLOWING IN RESPONSE TO FOREO’S RESPONSE BELOW: Your response is garbage just as the app and data grab is. There are no LED settings on this brush that require the app, a personalized experience for brushing your hair is absurd, and people can go to the website with their purchase and product information for registry and warranty coverage if they so desire. We don’t need FOREO to manage the process for us like we’re blithering idiots. As noted above, I deleted the intrusive, completely unnecessary app as soon as my brush was “activated”. If it doesn’t affect the functionality of the device, then WHY is it required? The answer is clearly so FOREO can collect and sell its customers’ data. I’ll say again—I will never again purchase a FOREO product, no matter how amazing the reviews or how good the sale. This is beyond shady, insulting, and devious.

To start off, I’ve completely fallen in love with FOREO and FAQ products. I think the way they have their products inside to give you the best resource is really cool concept. The products are worth every penny spent on itself is really attentive to the needs and concerns of their consumers and anytime an issue has come up. He seems to work hard to rectify it quickly to ensure a happy customer base Not right there speaks volume just on its own about this company as a whole. Great app, Great products, and Great customer service. 5 stars for me.