App Profile: Mid Oregon Credit Union

jromatt

Rating: 4/5

Overall this app is great! Easy to use, feels secure but easy to use. Intuitive and does everything I need it to. I’ve only had one minor technical issue since the update; when transferring funds between accounts I cannot type a memo in the optional memo box. If anyone has a suggested fix, I’d love to get that working again. Otherwise, great app!

Roanmcquillen

Rating: 1/5

This is the 3rd time the app won’t let me log in recently. It keeps saying I’m locked out of my account and I’ll go days without being able to access my money. I don’t live in central Oregon anymore so the app and website are my only sources to check my balances. Both constantly crash or tell me I’m “locked out” and ask to reset my password which won’t work either. And then magically it works after they fix the issues for a little bit. This isn’t the only issue I’ve had here. Last year when my debit card expired they claimed an error happened and they didn’t mail my new card in time. It was lost in the mail and i had to wait about a month before i got a new one which was sent twice. Starting at the beginning of the new year I can safely say I won’t be banking here anymore.

dave0880

Rating: 5/5

Mid Oregon’s Fraud team prevented a false charge on my credit card (yea!) and I had to go in to the branch to get a new card. Allison took care of that quickly and also cleared up an insurance issue that kept popping up every couple months. Allison had to research the discrepancy and then called me later that day to advise the issue had been solved. Awesome service that is just how they do it day in, day out!