Axiad ID

I like this app, but I’m not able to confirm on my Apple Watch like you can with some other authenticator apps.

Have used most of the different MFA applications over my career and this one seems to get me logged in the quickest with the least hassle. Really like not needing to remember a password as well.

I had Axiad installed on my iPhone 8 and it worked ok, but then I had to get another iPhone 13, and now after transferring data the app no longer works. I get an “Unlock” button that does nothing —- follow up —- You (the developer) responded by asking to contact the firm using Axiad, so you could work with them directly. I didn’t say it was their issue, the problem is on your side. For their part they would just have me (re)enroll, that’s it. The issue is data transfer from one phone to another, which is all on you guys not them. That part didn’t work, that’s what is broken, which is not an issue for the company but for you. I see no reason to contact or involve them in an issue they have nothing to do with. In looking at the other comments I’m wondering how many were in the same situation, where you involved their company unnecessarily? I think you should own this yourselves, and test/retest data transfers to determine what goes wrong.