App Profile: Qualtrics XM
Android / Games / Puzzles
Qualtrics XM
Installs:
Rating:
4.68
Total Reviews:
1.13k
Top Countries:
US, GB, AU
< $5k
/mo
< 5k
/mo
Reviews: What People Think About Qualtrics XM
CX Anne
Rating: 5/5
I’m able to easily see data any way I want (trends, text analytics, key drivers, charts). It has the ability to easily filter and share via any channel I want. Better yet - it has notifications that remind me to check in. Helps me stay in touch with customer experience while I’m on the go.
Nicole235
Rating: 5/5
Very easy to use and this makes my job much easier to complete!
Hblock
Rating: 2/5
When logged in it acts like it’s continuously trying to load data even though the data is loaded. It does this glitchy thing where it scrolls/lags on its own so you can’t stay in one place to look at something. One of the bar graphs is so long you have to scroll forever to get to the next graph.
About Qualtrics XM
Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time.
Use the Qualtrics XM app to:
1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering
2. Reassign, respond, and close the loop on support tickets
3. Receive real-time notifications so you can act before it’s too late
4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more
5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact
The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together!
About Qualtrics:
Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps.
Have questions?
If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
Use the Qualtrics XM app to:
1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering
2. Reassign, respond, and close the loop on support tickets
3. Receive real-time notifications so you can act before it’s too late
4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more
5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact
The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together!
About Qualtrics:
Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps.
Have questions?
If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/
File size: 24268800
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 15.0
Release Date: 1527377975000
Published by Qualtrics, LLC
Website url: https://www.qualtrics.com
Publisher country: