WISH ESS

Unable to login on the app. This problem began approximately three weeks ago and was corrected following complaints. It is now reoccurring. An email from Protatech suggested I call support to discuss the problem with them on the phone. I just finished talking to the support team regarding this problem. The suggested solution was for me to log into the website, using the browser on my phone as an alternative to the app. If this is the only solution, please remove the app from the App Store so that others don’t download it, assuming that it will work and is reliable. I feel this was a poor solution to the problem. I have been using the app for three years prior to this problem developing.

The app started off great. Last week I tried to book a gig and it didn’t work. I logged out of the app and now it won’t let me log back in. The app needs some serious attention to get things back up and running smoothly. You are reaching out to a younger group for employment now. Very few will continue working for you if the app doesn’t work and allow your employees to book work.

Every time I open the app it tells me there’s an update available. I click the open option to go to the Apple site, but it always says that it’s not connected to the internet. I’ve tried going to the app option directly and there’s not a button to select for the update. Very frustrating!!!!