epark Ann Arbor

So I love using my app to pay for parking. Especially during the winter time when I don’t want to be fishing for change standing by the meter which may be way down the street from where I parked. Also, sometimes my dollars are too wrinkly for the machine on the side of the road, and I cannot pay with the cash that I have on hand. One other thing I like about this app is that it is a pay as you go app. In other words, unlike Starbucks, where you have to fill up your movie app with money ahead of time, constantly needing to “spend” more than you need to at that moment in order to purchase a coffee via the app, this program lets you pay only exactly what you owe... well, almost exactly what you owe. The app seems to begin counting your space time from the moment you open the app, before you have logged in and before you have given a space number. That is a real bummer. I have tried to just not open it until I am walking out of my car for this reason. Sometimes I forget. I think the app should begin at the full amount of time I paid for, not for the time I have the app open. All of that said, I would choose it again and again over paying cash on the street.

Maybe not quite perfect around UM because issues with Wi-Fi. That said when I turn the Wi-Fi off and don’t have to get out of my car and Climb over icy slush to reach the pay station, or get soaked while fumbling with the machine- and then get a little horn beep to remind me to do something I am so thankful for its existence.

The app is very unreliable. Despite having all notifications that correctly and cellular service on the app does not send reminders or notifications as expected. It has cost me at least four tickets over the last month. I have downloaded this app multiple times, but the errors persist. I’ve sent a bug report to the developers and of course the report cannot be submitted due to an an app error. This app is a failure and I am owed $50