App Profile: Teladoc Health Patient
Android / Games / Puzzles
Teladoc Health Patient
Installs:
Rating:
2.66
Total Reviews:
47
Top Countries:
US, BR, CA
< $5k
/mo
5k
/mo
Reviews: What People Think About Teladoc Health Patient
Bookworm62315
Rating: 1/5
I have severe anxiety and was using WebMD. My insurance decided to change to Teladoc this year. When I logged in to find a mental health provider, there were no females available. I had to seek care elsewhere.
Then I made an appt with a therapist through the app since it would be no copay. I waited a full 15 minutes past my appt time and she never showed. When I canceled out of it and put the reason as provider didn’t show, I just got a message that said I wouldn’t be charged. No follow-up or apologies from the company or anything. That doesn’t seem very professional in my opinion and it is very rude to leave someone with anxiety just hanging like that. I kept worrying that I had hit the wrong button or maybe had the wrong time, or any number of other things.
Definitely do not recommend!!
Artina Vulcanus
Rating: 1/5
Clicking a link my doctor has sent me results in a strange loop of the app attempting to open and then opening in my default browser, of which this app is purportedly unsupported, to a link that offers to open it in the app instead. Upon clicking this link my phone once again tries to open the app only for it to go back to my browser, at which point I need to accept I’ll have to use my unsupported browser, which actually gets the job done, but I worry for a time when it won’t anymore.
Phone’s on latest OS. App is as recent as it can be. User experience has been unspectacular but fine until I stopped being able to use it.
So… yeah. Please fix this.
KazTheOlympian
Rating: 1/5
Methodist is our preferred provider here in San Antonio. Just about everything they do, they do with quality and caring. Their use of this app is inconsistent with that.
First, you're supposed to pick a time for your appointment. Yes. You pick a time and then it immediately slots you with a provider - live. I was sitting on the toilet this morning while that happened. Funny, but unnecessary.
Second, the first call, provider could hear and see me, I could only see them. Second call, I could see and hear them, they could only chat with me. Third call was the "charm." Frustrating and time-wasting.
Third, the app has the NP or PA take your health insurance, credit card and ID, instead of spending time on your treatment, they're wasting time inputting data that you could do while setting your appointment. Unintuitive trash.
About Teladoc Health Patient
Teladoc Health is a telehealth platform that unifies virtual care delivery with a single patient experience.The Teladoc Health Patient App enables video communications with your healthcare provider on your iOS device. Use of this App requires an individual invitation link delivered via email or SMS from your provider; or access to a unique waiting room URL. Clicking on the invitation link or web site link will launch the App and allow access. If you are a patient, ask your doctor if you should download the Teladoc Health Patient App for your iPhone or iPad.
This App allows patients to:
* Click a link from an appointment invitation of a visit now URL to input demographic information and complete intake process associated with a specific visit.
This process can include:
* Medical questionnaires
* Consent forms
* Payment
* Insurance processing
* Video consult with a medical provider
* Patient survey, which will be available for the provider to review as a part of the visit encounter.
This App allows patients to:
* Click a link from an appointment invitation of a visit now URL to input demographic information and complete intake process associated with a specific visit.
This process can include:
* Medical questionnaires
* Consent forms
* Payment
* Insurance processing
* Video consult with a medical provider
* Patient survey, which will be available for the provider to review as a part of the visit encounter.
File size: 52558848
Launched countries: USAUCACNFRDEGBITJPKRRUDZAOARATAZBBBYBEBMBRBGCLCOCRHRCZDKDOECEGSVFIGHGRGTHKHUINIDIEILKZKEKWLBLTLUMOMGMYMXNLNZNGNOOMPKPAPEPHPLPTQAROSASGSKSIZAESLKSECHTWTHTNTRUAAEUYUZVEVNBOEELVNIPYKHMZYEBHCYMTBJBFCGJOLAMLSNTZUGZW
Minimum OS version: 14.0
Release Date: 1508877412000
Published by InTouch Technologies, Inc.
Website url: https://intouchhealth.com/
Publisher country: US
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