CricHeroes-Cricket Scoring App

I am a tournament organizer in USA and using cricheroes app for all the tournaments we organize here. We find the app very simple, easy to use and have seamless experience. The backend support team is also great and quick in responding to queries/support needs. I would really recommend other organizers to start using this app, if not doing already.

They don’t reply to you messages no matter how many times you try to get a hold of them. I was trying to get some issue solved and they wouldn’t even reply after an hour, let alone immediately. I contacted their other number and that one replied saying ask the number which i was already contacting, and i told them i had already contacted them… and still they just gave me the other phone number and ghosted me after that. I am so disappointed in their service and i hope they can improve if they still want me to use their app.

This is the best app I have seen so far. I would give this 5 star if they have the below option also. Can we save the score recording on the app even when the opponent team doesn't have the app installed? Last weekend we asked one team to download and register in the app but they aren't interested. If the app has this kind of feature where even one team can save the scores then it will be really helpful. Please implement this ASAP🤞