App Profile: Fantuan Delivery - 饭团外卖
Android / Games / Puzzles
Fantuan Delivery - 饭团外卖
Installs:
Rating:
4.48
Total Reviews:
15.38k
Top Countries:
US, CA, CN
< $5k
/mo
60k
/mo
Reviews: What People Think About Fantuan Delivery - 饭团外卖
maplechen0207
Rating: 5/5
The app was able to cover almost all the Chinese restaurants in the area. But, they force to charge you various extra fees. For example, if you would worded $30, there’s an additions charges the order will come out to be $45. There’s service fees, forced charge of tip at least 12%, delivery fee, and distance fees.
Well, it’s ok to charge tip but at least provide good customer services. I got Covid, I’m didn’t feel well that’s why I order food. The delivery guy refuse to deliver my food to my door, the reason was cause he have many food to delivery. Well, the restaurant that I order my food was literally 5 min away from my house. The app forced to charge me $10 tip, and the guy wouldn’t even deliver the food to my door step. He was being really rude and doesn’t have any manners when he call me. He say he will not deliver my food to my door, he say come down and pick it up yourself. If I could leave my door, then what’s the point of ordering the food. And it’s not my business that you have many delivery to deliver behind my order. It’s not my responsibility, it’s your job not mine.
Don’t waste your time, don’t download the app.
ChelseaWang777
Rating: 1/5
They doesn’t seem to understand what they are doing. When it first launch in chicago I thought they are going to do better than recipo Chowbus or hungry panda since they are going down hill; but Fantuan give a whole new low to Chinese owner apps I waited 2 hrs to have my order taken by driver, not 2hour for delivery, but 2hours to arrange me a driver. We I asked about the delivery arrangement, their customer service kept saying the restaurant is running behind, the driver is almost there which is just not true. They also established a Wechat customer team and the host called 饭宝宝 I assume is logged in with multiple people; but the one removed me from that chat seems mentally challenged. There are people who are talking about going to order together and also a shop owner asking about if they should pay for the delivery guy for Cash orders. I only just said “yes if the delivery person is taking cash from the customer upon delivery I suppose the shop owner should take cash from the delivery person,” and to be sure I also said “you should make sure because I don’t work for this app, I just think that make sense” Then I got removed from the group chat on the ground of I should not talk about other APP. I guess the 饭宝宝 person assume we are ordering with other APP？ which not only not ture but also what if we are using other APPs? If you don’t take other APP user you got No Users.
xinteng giegie
Rating: 2/5
I ordered from fantuan many times before with no problem, but today was probably the worst experience. First I had scheduled delivery for a certain time because there was no option to have it delivered earlier (of course I’d like it earlier if possible), so the delivery arrived 2+ hours after I ordered when usually it is much much faster. They had thought it was supposed to be delivered strictly in that time frame. Second, the person who delivered was not Chinese, which made it even more confusing for both them and myself, as I had asked to meet outside for the delivery but they clearly didn’t get the message and entered the building I was in. They also didn’t bother to call my number I always put in my orders. I think there was a Chinese person who was directing them on how to deliver but it just made the process so much slower. I understand that there might be a shortage of delivery workers but at least have them do their deliveries correctly. Be consistent, because this really tempted me to not order again…
About Fantuan Delivery - 饭团外卖
The Best Asian Food Delivery!
Fantuan Delivery offers the largest selection of your favourite Asian restaurants and other local favourite cuisines delivered to your door, anytime and anywhere.
【Fantuan Delivery & Pick-up】
Bringing the taste of authentic Asian cuisines to your door. Browse from hundreds of local restaurants to traditional Asian restaurants in your city. Unsure of what to eat tonight? Let Fantuan help filter the restaurants you crave.
Promotions: Enjoy limited-time discounts and promo codes every day.
Self Pick-up: Order in advance on our app and pick up meals at restaurants. Skip the line, save more. (No delivery fee, no tips, no service charges.)
Exclusive Restaurants: Find restaurants exclusive to Fantuan.
Restaurant partners include: Haidilao Hotpot, Coco bubble tea, Sharetea, Dinesty, Church’s Chicken, Subway, Me+Crepe, Old Xian, and more. BBQ, hotpot, dumplings, dim sum, bubble tea, brunch, cake…
【Dine-in Deals & Reviews】
Fantuan now offers exclusive dine-in discounts and vouchers at popular restaurants. Order ahead in the app, scan to redeem in-store – fast, simple, and more affordable.
More than just deals, Fantuan also features user reviews and photo notes to help you find the best-rated local spots and avoid disappointing experiences.
Now available in Vancouver, Toronto, New York, Los Angeles, Chicago and more cities.
【Additional Services】
Fantuan Errands
Need to deliver a parcel but don’t have the time? Or need to grab something from the store but don’t want to go out? Fantuan Errands can help. Whether it’s documents, flowers, keys, or groceries – just tell us what you need, and we’ll take care of it.
TT Mart
Order grocery and convenience store items right from Fantuan. Enjoy a wide range of daily essentials, fresh produce, snacks, drinks, and more – all delivered to your door.
Multiple Payment Methods
Visa / MasterCard / Apple Pay / PayPal / Venmo / Cash / Alipay / WeChat Pay
【About Fantuan】
Fantuan was founded in Vancouver, Canada in 2014. With a mission of "life made easier", we are a technology company that provides a one-stop platform connecting people with their local community. Fantuan operates in major cities across Canada, the United States, Australia and the UK. As a leading local lifestyle service platform, we help users unlock the richness of their neighborhood. From food and grocery delivery to convenience services and daily deals, Fantuan brings communities closer together. Fantuan is also one of Deloitte Canada's Fast 50 companies.
【Contact】
Become a merchant partner: https://merchant.fantuanorder.com/
Become a driver: https://delivery.fantuan.ca/#/registration
For order inquiry, please contact
Canada: +1 7784022900
United States: +1 2134591886
Australia: +61 370678999
United Kingdom: +44 8000584061
For all other inquiries, please email: [email protected]
Fantuan Delivery offers the largest selection of your favourite Asian restaurants and other local favourite cuisines delivered to your door, anytime and anywhere.
【Fantuan Delivery & Pick-up】
Bringing the taste of authentic Asian cuisines to your door. Browse from hundreds of local restaurants to traditional Asian restaurants in your city. Unsure of what to eat tonight? Let Fantuan help filter the restaurants you crave.
Promotions: Enjoy limited-time discounts and promo codes every day.
Self Pick-up: Order in advance on our app and pick up meals at restaurants. Skip the line, save more. (No delivery fee, no tips, no service charges.)
Exclusive Restaurants: Find restaurants exclusive to Fantuan.
Restaurant partners include: Haidilao Hotpot, Coco bubble tea, Sharetea, Dinesty, Church’s Chicken, Subway, Me+Crepe, Old Xian, and more. BBQ, hotpot, dumplings, dim sum, bubble tea, brunch, cake…
【Dine-in Deals & Reviews】
Fantuan now offers exclusive dine-in discounts and vouchers at popular restaurants. Order ahead in the app, scan to redeem in-store – fast, simple, and more affordable.
More than just deals, Fantuan also features user reviews and photo notes to help you find the best-rated local spots and avoid disappointing experiences.
Now available in Vancouver, Toronto, New York, Los Angeles, Chicago and more cities.
【Additional Services】
Fantuan Errands
Need to deliver a parcel but don’t have the time? Or need to grab something from the store but don’t want to go out? Fantuan Errands can help. Whether it’s documents, flowers, keys, or groceries – just tell us what you need, and we’ll take care of it.
TT Mart
Order grocery and convenience store items right from Fantuan. Enjoy a wide range of daily essentials, fresh produce, snacks, drinks, and more – all delivered to your door.
Multiple Payment Methods
Visa / MasterCard / Apple Pay / PayPal / Venmo / Cash / Alipay / WeChat Pay
【About Fantuan】
Fantuan was founded in Vancouver, Canada in 2014. With a mission of "life made easier", we are a technology company that provides a one-stop platform connecting people with their local community. Fantuan operates in major cities across Canada, the United States, Australia and the UK. As a leading local lifestyle service platform, we help users unlock the richness of their neighborhood. From food and grocery delivery to convenience services and daily deals, Fantuan brings communities closer together. Fantuan is also one of Deloitte Canada's Fast 50 companies.
【Contact】
Become a merchant partner: https://merchant.fantuanorder.com/
Become a driver: https://delivery.fantuan.ca/#/registration
For order inquiry, please contact
Canada: +1 7784022900
United States: +1 2134591886
Australia: +61 370678999
United Kingdom: +44 8000584061
For all other inquiries, please email: [email protected]
File size: 272800768
Launched countries: CNUSCA
Minimum OS version: 13.0
Release Date: 1643356800000
Published by 饭团科技
Website url: https://www.fantuanorder.com
Publisher country: Canada
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