App Profile: SmartBen NOW

eliza_little

Rating: 5/5

This app is great for seeing real time info about my employer benefit plans. Current 401k balance, number of PTO days used/remaining, current medical deductible ... all the important stuff I need to know but can never find on the different administrator websites with different passwords. Plus, the drug cost search is amazing! I found out I can get one of my prescriptions WAY cheaper at a pharmacy that’s only a couple miles from where I typically have them filled. Love the company messages from my employer letting me know about special activities and events only offered to employees with this app.

Ocowalker

Rating: 5/5

So happy my employer gives us SmartBen NOW for our benefits. It has one click to a virtual doctor visit and my coverage details. My son, who lives near his college, has symptoms and was able to quickly speak to a provider and get advice without risk of spreading a virus. That was a relief. Thank you!

krstarr23

Rating: 3/5

To enroll it was great. Very user friendly however once enrolled I didn’t see anywhere that I had insurance/ was actually enrolled. I only got a medical card in the mail and when I called the dental insurance company listed on the app they said they didn’t have me registered. I think once enrolled the app should also include the corresponding member numbers or have some sort of confirmation that enrollment is successful and that the benefits are now in effect.