SnapLot

The idea of the app is great but it crashes constantly. I work five days a week and have to delete and redownload the app at least four days a week. Recently, the app has started claiming that I am overloading the camera and processing too many pictures at once, which has not been an issue before the week of Halloween. Since then, it happens all the time. The only way to fix the issue is to delete all the pictures from the car, wait for that to process, and retry. I have had to upload the same pictures to the same car two or three times, sometimes five, more often than not. I have reached out to customer service through email and they are impossible to get ahold of, and when you finally do get in contact with them, they ghost you. I don't have the time to call them, especially outside of work hours, as I am a college student. It takes at least an hour to upload a couple cars, if the app is running without issues. When I ask others what their experience has been with the app, they share that they also have very negative reviews on it. Terrible app, terrible customer service.

Update: the most recent update makes this app completely useless. It locks up frequently, is practically unresponsive, constantly crashes, and if you somehow do manage to get to the point of uploading your photos, the app deletes half of them, duplicates the other half, and jumbles up the order. Such a simple app should not be so buggy. At my dealership, I previously used a physical camera and had to upload everything from the memory card to the computer, and it took hours, so my work got me a phone to use this app. This app has succeeded in making my job faster, but there are so many issues with it daily. First, there needs to be background upload. I use another app to take videos as well for my dealership and I have to wait for the photos to upload (pretty slowly) to switch to the video app. The app is always in the background so if the photos could just upload while in the background that would be great. Second, if our wifi goes out, and the phone is on data, the app completely freezes and crashes multiple times. The Wi-Fi where I’m at is pretty unreliable so this happens often. I have to keep using this since it’s my job, but I just wish it was a lot more reliable and easy to use.

Was told that the bad reviews on here were from a long time ago when they released this app, so I tried it. It’s still crap as of July 26th 2021 and probably won’t be changing if it’s been this long. If you are thinking of doing 360, be careful because this app locks up and what should add maybe 1-2 minutes per car ruins your entire workflow when the app won’t sync, won’t connect, locks up CONSTANTLY while using the app. After taking a 360, the app will slow to a complete crawl. You need to reboot and open up the app and that’s not even a guarantee. I’ve tried to tweak setting to only upload and download on WiFi, still doesn’t help. Many other problems just overall very bad experience and out hundreds of dollars.