SchoolStatus

Broadcasts and messages need to have a schedule feature. I should be able to send videos. I don’t see why I can’t send multiple pictures in a broadcast to my class. The translations are not consistently correct. The app version crashes often or glitches and has caused parents to receive messages about the wrong child. I have used the computer and the app version. It also doesn’t let me receive calls. Only voicemails after the fact. The only thing this app does that ClassDojo didn’t, is let me call and record phone conversations with parents. As far as I know, it doesn’t have a message up front that tells families that they are being recorded for quality assurance purposes… so the ethics of it are questionable at best. I’ve been sent email after email from this company asking how to improve, and I’ve said the same few things for the past two years. Nothing has changed or been improved.

School Status is required by our district. I love how everything is in one place and electronic. It really helps me keep track of parent communication. HOWEVER, I am constantly having connection issues. When I really need to call a parent, the call is dropped or never even attempts to call them. ESPECIALLY when using the app. It’s really frustrating, because I don’t like using my personal number, but sometimes I’m desperate to get a hold of a parent. I also wish I could schedule my broadcast messages. This would make life so much easier.

I only use this because I’m a teacher and it’s a district requirement. Their online and mobile interface are awful to navigate, super glitchy where it doesn’t work half the time, and not user-friendly at all. They said to roll back to the previous update because the new one doesn’t work, but the first one sucked too. This system needs a complete overhaul with specific teacher feedback. I’ve been asking them to add scheduled broadcasts for months and they respond with a very copy-paste “that’s in our future updates” response that doesn’t seem genuine at all.