App Profile: Optimus Tracking

tmattsson

Rating: 5/5

You can turn off or on the route path. Tracks the pings. If they are set to closer times (2 or 3 min), it uses more battery but gives a more accurate line. To me the path doesn’t matter - it’s where it is when I need to see it. This is accurate. I can send a signal to see where it is and still leave the setting at 10 min. And it pauses when it’s parked. (Good battery saver). This has been great for tracking a parent and helping find them when they were lost.

Vintagelaw

Rating: 1/5

Blank and frozen screens and no connection between app and tracker after 2 days of charging and 5 hours in the car. One of their “staff” says it needs more time. How much time? This arrogant staffer named Nick responded to my email that I can’t submit my issue in their app because it doesn’t work by telling me to hit the button. I’m gonna guess Nick is trying to get fired and has no idea how technology or customer service works. Apparently he doesn’t know what it means when someone tells you its not working. He also doesn’t without knowing what screen was blank made up that my wifi must be blocking it yet the other menu pages work. He also made up that a blank screen not working in the app is also because their products need more than 5 hours to connect. I’d love to hear the software developers say explain how that works on one screen.

Jeeperzz1

Rating: 3/5

When I originally installed this tracker it worked great. Over the last few months it has been slow to respond and there has been times when I could not find the vehicle. The process of looking up the past tracking information needs improvement. The menus area hard to deal with and could use some work. To look up tracking information from days past you have to put in the information but in order to change the the previous day it kicks you out and makes you start over. Very frustrating. I think the tracking needs work and the menus just need some tweaking. Overall it works, most of the time.