Avion Rewards

I can’t access my points because my phone does not have the capacity to update to the latest version. The old version worked fine…..I’m not about to buy a new phone to use points I’ve earned!!

This is my first ever review of an App but I had to take the time to convey how absolutely terrible this App is. Don’t waste your time with Avion because their promises of being able to book any flight you like is a lie. There are no flights available and when you do try and book a flight it costs you hundreds of dollars in tax and “fees”. When you ask what the fees are nobody can explain it to you. This App only works 20% of the time and the search-ability of flights is beyond frustrating. I will be cancelling my Avion card and getting something that I can actually use.

If you can log in (not always, or even often possible) once you click on any area where you want to redeem points, say “gift cards,” you’re greeted with a frozen screen with a TINY blue button that reads “resume.” If you tap this, then your screen will dim and you’ll have a little rotating icon. From this point, it’s over. I’ve had the app for months in various iterations. Not ONE TIME have I ever been able to redeem my points in the app. Maybe instead of rebranding the name, you could have made the app functional??? This app is so bad it makes me wonder if I should move my money, investments, and mortgage to a better bank.